The MA in Service Design equips students with the expertise to craft innovative and user-centric experiences. Rooted in the principles of people, products, partners, and processes, this course encourages a socially driven approach to design, aimed at improving user interactions across various contexts.
You will explore co-design and collaborative methods to tackle complex problems, employing design thinking frameworks to create systematic and creative solutions. You will develop research methodologies through user research, journey mapping, and service blueprints, fostering an inventive and stakeholder-engaged approach to hypothesis testing and solution implementation.
In a rapidly evolving world shaped by advanced technologies, climate change, and societal shifts, our Service Design course stands at the forefront of addressing these uncertainties. It integrates a design mindset with collaborative, innovative, and pragmatic methods to navigate and influence change. Our project-based learning approach involves collaborations with commercial, public, and social organisations, guiding students through deep research, concept generation, prototyping and user testing. This prepares graduates to confidently apply current thinking and conceptual insight to make meaningful impacts across diverse industries, from healthcare to finance, and beyond.
We typically require an honours degree of 2:1 or above in a science, technology, computing, maths, physics, engineering, data sciences or data analytics degree, or a professional qualification recognised as equivalent to an honours degree in a technology-related or engineering discipline.
Those with industry experience or relevant skills from non-traditional backgrounds are encouraged to apply, including individuals currently employed. If you’re unsure about your eligibility, please contact us for guidance before applying.
English language requirements (International/EU)
If English is not your first language, IELTS 6.5 (or equivalent) is required, with a minimum of 5.5 in reading, writing, listening, and speaking. we also accept other English language qualifications.
International Qualifications
We accept a wide range of qualifications from all over the world.
For information on entry requirements from your country, see our international pages.
Check the Norwich University of the Arts website for the latest information on fees and funding.
Norwich University of the Arts is a forward-thinking specialist university which delivers an innovative and diverse portfolio of postgraduate degree c...